TERMS & CONDITIONS
View our terms and conditions, or get in touch with our friendly team to discuss our terms of service.
- We run our business from Wicked HQ, Icknield Way, Letchworth Garden City, Hertfordshire SG6 1EX
- www.wickedhome.co.uk is a website operated by Wicked Boxcar Ltd, trading as Wicked Home. Registered in England. Company No. 08615991. Registered office address: 2 Walsworth Road, Hitchin., Hertfordshire, SG4 9SP. VAT No. 189144183
- All references to “we”, “us” and “our” in these terms & conditions are to Wicked Boxcar Ltd. Questions or comments regarding these terms should be sent to us at firstname.lastname@example.org
- If you would like to return your item for whatever reason within the first 14 days from delivery then you can. Just ship back unused items in original packaging. Once we inspect the return we will refund the product value in full. Unless the fault is down to us, the shipping cost is down to the customer. All refunds will be processed within 7-10 days. Please contact page for shipping details.
- Orders take two days to process and ship in the UK on a next day service, Europe in three working days and worldwide in 3-6 working days. Furniture orders may take up to 15 working days to dispatch.
- All of our products are guaranteed against defects in material or manufacture for 3 years, and the wood finish, under normal conditions of use, is guaranteed against defects in composition or application for one year.
- If any issues do arise during this time, we will fix the table on site if possible, or arrange collection of the table and fix the issue at our workshop. This guarantee does not cover accidental damage or mistreatment.